"Improves the patient experience a great deal."

Hillcrest Medical Center Laboratory reports:

HMC Lab employees are very excited that the new process for drawing labs is easier and quicker. With Epic, phlebotomists no longer have to carry tube labels from the lab office, they are now able to print labels at the bedside, which saves time and reduces the risk of errors. Niki McKay, Phlebotomy Supervisor states, “Because they don’t have to write on labels anymore, they are able to turn off the lights in the patient rooms which improves the patient experience a great deal.”