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Epic Tips & Facts

Sending Messages to Different Recipients

To exclude an individual staff member from a class, enter "x staffname" (for example, "x Smith, Alexa") or "x user ID number" ("x 9662"). You can use completion matching to select the staff member or enter "x ?" to choose from a list of user records. Use a space between the letter 'x' and the question mark. Keep in mind that you cannot exclude individual staff members from pool messages.